Once the report is complete and the recommendations for corrective action have been approved, it is essential to follow up to see those corrective actions take place as scheduled. Particularly, if the correction will involve action at several different stages, it is important not to rely on memory or to assume that other personnel will take care of the action assigned to them.

At the same time, check to make sure that the specified action is working effectively to correct the problem. For example, if you have done ladder safety training and better-quality ladders have been purchased, but your employees are still experiencing rung failures, then you need to identify these continuing causes and institute necessary corrective actions.

Involve other people in the follow-up when appropriate. Follow-up information should be documented along with the original report.